An Interview with NuQI’s John Wright

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Addiction Recovery Bulletin

EMR MATTERS –

October 2024 – The challenge is that many in the behavioral health space aren’t actively looking for AI solutions yet. Our role has been more about introducing these technologies. We ensure our products are HIPAA compliant by not using generalized language … I’ve worked with AI in every decade since the 80s, and I’ve always been fascinated by its potential. The launch of ChatGPT in late 2022 was a turning point because this was the first time that the public had access to a large language model in a way that showed them its incredible abilities to perform tasks beyond human capabilities. As an engineer, this inspired me to create products that leverage AI to solve real-world problems, especially in areas like behavioral health where the need is great but the resources are limited.

The challenge is that many in the behavioral health space aren’t actively looking for AI solutions yet. Our role has been more about introducing these technologies. We ensure our products are HIPAA compliant by not using generalized language models like ChatGPT. Instead, we’ve built our own database and system to maintain privacy and security, ensuring that no data is stored or accessible to anyone. This gives agencies peace of mind knowing that their data remains confidential and secure.

As we began testing various AI applications in behavioral health, we quickly learned that a key need for therapists was in the creation of notes. At a high level, our system is similar to ChatGPT in that it can summarize discussions that occur between therapists and their patients. However, we go further by tailoring the AI to specific sessions, such as therapy or group meetings, and generating precise notes like SOAP notes or session progress. These notes can then be integrated into an EHR for easy use. And we also use feedback from clinicians to continuously improve the system, ensuring it meets their needs without compromising security.

CONTINUE@FosterCareTech

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